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Policies
I am always happy to answer questions or breastfeeding concerns, feel free to email me after reading this disclaimer:
DISCLAIMER:The online assistance that you receive from Heather of Booby 911 is not meant as a substitute for professional guidance from your local health care professional. Please seek help from your local health care professional or IBCLC if you are experiencing problems with breastfeeding or if you have continuing concerns.I am very committed to the needs of a breastfeeding mom, so I never mind helping, However I can not accurately access a situation without observing Mommy and baby together, so I can help to the best of my ability, but recommend you seek a local lactation consultant ( www.ilca.org is a good place to start) if there are certain issues presenting. I answer each breastfeeding question personally, and attempt to do so promptly and thoroughly. Information given can not be construed as medical advice. Please check with your health care provider when making decisions concerning lactation that may impact the health and well-being of you and/or your breastfeeding child. . Sometimes I may not be able to respond as quickly as one would like. If you are concerned about your breastfeeding situation, or about your health or the health of your child, please do not wait for me to respond. Call your health care provider immediately.
Prices on all products are as low as possible and also will include help from a trained lactation consultant. Personal emails or phone calls will always be handled by a professional lactation consultant when items are purchased from Booby 911. ReturnsAll Breastfeeding related items sold are personal care items, so if opened or used, they cannot be returned, only items in resalable condition can be returned and no returns after 30 days. Returns subject to a 10 % restocking fee plus actual shipping charges. Please contact Booby 911 before sending any returns for approval. Returns of babywearing items will be only for defect or an error on our part. I have had so many people using my return policy that had been so liberal to try things on, sample, etc. I am just a little business and I can not afford to be so liberal anymore. Thank you for understanding. Warranty Contact the manufacturer directly for defective products
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